Casey Miller

Documenting the dangers of assumptions in the workplace

A few months ago, I decided it was time to hire a housekeeper – someone who could come once, maybe twice a month to my small, 650-square-foot downtown apartment and give it a good scrub. In addition...

The best managers help employees make the right connections

In a perfect world, managers would have the time, resources and ability to provide constant feedback to their teams. After all, this is what the research shows works best when it comes to creating...

Absentee leadership is a clear and present workplace danger

Earlier in my career, I had a boss whose only feedback was “You’re doing a great job.” Despite multiple attempts to connect with him and get regular feedback about my performance, what I got were...

The case for more empathy in the new world of law

Theresa Wiseman, a nursing scholar from the University of Southampton, describes empathy as having four characteristics: •perspective taking – recognizing another’s truth as our own; •refraining...

Clear vision, consistent feedback among hallmarks of better bosses

A breath of fresh air People typically leave a company for one of three reasons (or a combination of them). The first is a disconnect between the company’s purpose and their personal contribution....

What a culture of silence is costing your organization

If asked, most people say that they will speak up when something negative happens. When the rubber hits the road, however, few actually do.     A recent Harvard University study demonstrated...

Why the future of business is with women

Leaders who are willing to change direction based on women’s input are more than twice as likely to tap into winning ideas. This research is from a Harvard Business Review study called How Women...

Why a BOS is fundamental to the success of your company

More businesses fail than succeed. That’s an unfortunate reality. Leaders and their teams are understandably often busy working in their businesses rather than on their businesses. But operating a...

New industrial revolution will change everything in your workplace

Brace yourself for another Industrial Revolution. It combines artificial intelligence, machine learning and robotics in fields as diverse as manufacturing, genetics and biotechnology. And this...

The elusive art of maximizing a company’s employee motivation

If you’re a business owner, executive or anyone with direct reports, you’ve undoubtedly wondered how you can get the most out of your team members. I’ll save you the dozens of hours of reading and...