Casey Miller

The case for more empathy in the new world of law

Theresa Wiseman, a nursing scholar from the University of Southampton, describes empathy as having four characteristics: •perspective taking – recognizing another’s truth as our own; •refraining...

Clear vision, consistent feedback among hallmarks of better bosses

A breath of fresh air People typically leave a company for one of three reasons (or a combination of them). The first is a disconnect between the company’s purpose and their personal contribution....

What a culture of silence is costing your organization

If asked, most people say that they will speak up when something negative happens. When the rubber hits the road, however, few actually do.     A recent Harvard University study demonstrated...

Why the future of business is with women

Leaders who are willing to change direction based on women’s input are more than twice as likely to tap into winning ideas. This research is from a Harvard Business Review study called How Women...

Why a BOS is fundamental to the success of your company

More businesses fail than succeed. That’s an unfortunate reality. Leaders and their teams are understandably often busy working in their businesses rather than on their businesses. But operating a...

New industrial revolution will change everything in your workplace

Brace yourself for another Industrial Revolution. It combines artificial intelligence, machine learning and robotics in fields as diverse as manufacturing, genetics and biotechnology. And this...

The elusive art of maximizing a company’s employee motivation

If you’re a business owner, executive or anyone with direct reports, you’ve undoubtedly wondered how you can get the most out of your team members. I’ll save you the dozens of hours of reading and...

Finding better resolutions to conflicts in business and elsewhere

For most of us Canucks, conflict avoidance is about as Canadian as a double-double or the CBC. That’s because most of us typically don’t have the skills necessary to engage in conflict in healthy...

Chronicling key variables in the trustworthiness equation

We all know that trust is the cornerstone to any healthy relationship, personally and professionally. But when it comes to building trust, it becomes a little less cut and dry. What are the real...

A company’s employees are its keys to building a better brand

Every company wants a strong brand. That’s because strong branding leads to increased sales volumes typically paired with higher pricing. It’s the same reason people pay $4 for a cup of coffee at...