Conflict resolution in the COVID era

Originally a six-week project, Mediate BC's Quarantine Conflict Resolution Service has been helping parents, roommates, tenants, employees and business owners resolve disputes for over a year. Sharon Sutherland, director of strategic innovation with Mediate BC, and Amanda Semenoff, civil mediator and QCRS project manager, join BIV executive editor Hayley Woodin for a conversation on resolving conflict during COVID.