Coping with COVID-19 is a daily feature that highlights how local businesses are coping with the impacts of the Coronavirus.
Today, Paladin Technologies president Ted Reid shares how the Paladin Group of Companies has been affected, and how it’s responding.
Company: Paladin Group of Companies
Workforce: 15,000+
Challenge: Roughly two-thirds of the Paladin Group of Companies' revenue comes from security guarding operations, which are hiring at an unprecedented rate to keep up with an influx of demand, despite event cancellations and business closures across North America. The other third comes from Paladin Technologies, the security integration and technology company. That part of the business has not fared as well as it has been impacted by job site closures. The company has issued temporary layoffs. “I’ve never seen anything like this in my 25-plus-year career of being in business,” says Paladin Technologies president Ted Reid.
Response: “Everyone should be focused on survival in times like these,” shares Reid. The company has a 90-day plan in place and is prioritizing employee safety and revenue generation. The Paladin Group of Companies also has a robust employee communications plan which includes a dedicated COVID-19 resource hub, routine check-ins and daily feedback mechanisms to ensure employees are fit to be on site. Additionally, the company has gone through some emergency IT upgrades to enable office-based employees to work from home effectively.
“Our current plan is that we’re going to have a very, very challenging environment for at least three months. And then my hope is by the end of June that we start to see things coming back to a bit of normalcy.”
