One of the major challenges small businesses face is finding the right staff to grow their business. Human resources are the core of a business, yet in their early years, small businesses often function with a very limited HR policy because the business owners overlooked establishing a proper recruitment and hiring system.
Here are some best-practice tips when it comes to hiring:
•Develop an organizational chart. This will provide structure and benchmarks for growth, allow you to prioritize key hires, identify gaps and opportunities.
•Forecast workload and plan growth. Based on current activity levels and foreseeable business in the future, anticipate the firm or department’s workload. This step will help determine what type of employee is required – full time, part time or temporary – or whether a new hire is needed at all.
•Create a job description and budget for a new hire. This is a brief but important document that provides a snapshot of the job and serves as a basis for hiring criteria.
•Hire for the company’s needs not the candidate’s. If too many concessions are being made for what seems to be the perfect candidate – maybe this person isn’t right for the firm.
•Network on industry sites. Become familiar with websites representing professional associations in relevant fields. Much like attending a networking event, these sites can provide valuable opportunities for broadening reach in the business community. Get to know the group’s members, many of whom may be qualified job candidates. Often these sites will post job openings for free or for a nominal fee.
•Recruit to retain and start them off right. Keeping good employees is critical to organizational success. Start employees off on the right footing by having an orientation program in place. Keep them on track by paying attention and providing regular constructive feedback. Conduct a probationary review at the completion of the first three months of employment.
•Make a candidate-friendly website. Are internal job opportunities easy to find? Can candidates apply online? What message do applicants receive once they have submitted their resumes?
•Become a choice employer by offering a unique culture. Many companies have started programs designed to create a more supportive atmosphere. Simple practices such as an open-door management policy, flexible work options, work-from-home opportunities and frequent feedback and recognition of staff can make a big difference. • Sandra Miles, president and CEO of Miles Employment Group, has over 25 years’ experience in the staffing industry in Vancouver, British Columbia.
