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Heavy congestion creates commuter chaos in Metro Vancouver

DriveBC urging drivers to give themselves extra time
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Heavy congestion at 8:33 a.m. on Jan. 23, 2024

A 48-hour transit strike has entered its second day in Metro Vancouver and congestion on B.C. highways is creating more chaos for commuters.

Bus supervisors walked off the job on Monday at 3 a.m. after the union (CUPE Local 4500) and Coast Mountain Bus Company (CMBC) couldn’t reach a deal. The union has been without a contract since 2022.

All buses and SeaBus operations are suspended across Metro Vancouver. West Vancouver Transit’s Blue Bus routes, which are staffed by members of a separate union, remain in operation, providing some mobility on the North Shore. There are also community shuttles running in Langley and on Bowen Island.

Service is expected to resume at 3 a.m. on Wednesday. 

Just after 7 a.m. on Monday, staff at DriveBC posted that there is lots of vehicle congestion on B.C.'s highways.

"Heavy congestion observed this morning for commuters heading westbound on major routes due to vehicle incidents," says a spokesperson. 

Highway 1, Highway 7 and Highway 7B all faced a slow down. 

"Remember to check your route to give yourself extra time today,” says DriveBC. 

More than 180 transit supervisors in the Lower Mainland are represented by CUPE Local 4500.

CUPE 4500 members will have picket lines up at CMBC Transit Centres in Vancouver, Surrey, Richmond, Burnaby, Port Coquitlam, and the Seabus North Vancouver Terminal. 

In Port Coquitlam, a vehicle incident in the westbound lanes on Highway 7B created congestion at 6:50 a.m. Meanwhile, a crash on the Port Mann Bridge at 6 a.m. resulted in major delays. As of 9:40 a.m., Highway 7 is closed in both directions after a broken down tractor trailer. DriveBC is also reporting a vehicle fire has closed a section of Highway 91.

What is the Metro Vancouver bus strike about? 

According to the CMBC, supervisors have been offered a 13.5 per cent increase over three years, starting from Jan. 1, 2023, when the old three-year contract expired.

That brings a transit supervisor’s salary to $104,886, from $92,415.

The company says the union’s offer is a 25 per cent increase, to a salary of $115,477.

CUPE 4500 spokesperson Liam O’Neill said members deserve a fair deal. 

“With the help of our mediator, CUPE 4500 put in an honest effort to find some common ground with Coast Mountain. But we are still not near where we need to be in addressing our key issues,” O'Neill said in a statement Monday morning.

“For a fair settlement, CUPE 4500 members need wage discrepancies closed between them and other TransLink supervisors, and we need to tackle critical workload issues.”

CMBC president and general manager Michael McDaniel said the union again refused the improved offer.

"Over the weekend, Coast Mountain Bus Company joined a mediator in an effort to reach an agreement with CUPE Local 4500. CMBC offered increased overtime pay, improved benefits, and committed to hiring more supervisors,” he said via a statement Monday morning.

What happens next? 

TransLink CEO Kevin Quinn pleaded with the two groups to get a deal done.

"I urged the parties to return to the bargaining table and to resolve the dispute because this strike has too much impact on our customers who count on us."

Hundreds of thousands of people rely on the buses, noted Quinn.

“This is disappointing and frustrating,” he said. “This is unfair to our customers. The people of this region do not deserve to be caught in the middle of this dispute.”

O’Neill hinted supervisors would return to work on Wednesday but if a deal is not reached they will do an "escalation."

If you are a commuter and want to share your experience, please reach out to [email protected].